Privacy Policy

We may collect personal information including your name, email address, phone number, company or site details, and the content of your enquiry.

We also collect technical information when you use our website, such as IP address, browser type, device information, and usage data through cookies or analytics tools.

We collect information directly from you when you submit a form, call us, or email us.

We may collect information automatically through website analytics or similar technologies.

We use personal information to respond to enquiries, provide services, confirm requirements, and communicate about engagements or training.

We may also use information to improve our services, maintain website performance, and comply with legal obligations.

We may share information with trusted service providers who help us operate our business (such as email delivery, hosting, and analytics).

We will only disclose personal information where required or permitted by law.

Some service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law.

You may request access to, or correction of, your personal information by contacting us using the details below.

We may use cookies or similar technologies to understand website usage and improve performance.

You can disable cookies in your browser settings, but some features may not function as intended.

We do not send marketing communications unless you have opted in or it is otherwise permitted by law. You can opt out at any time.

If you have a privacy complaint, please contact us first so we can try to resolve it.

If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).